Coverage that Cares: Social Determinants of Health

Tackling Food Insecurity: Nourishing Bodies, Nourishing Lives

One of the key social determinants of health that WellCare of North Carolina has identified as a critical priority is food insecurity. In a state where nearly 1 in 7 individuals struggle to put food on the table, the impact of this issue on overall health and well-being cannot be overstated.

To address this pressing challenge, WellCare has forged robust partnerships with local organizations and community food banks, ensuring that their members have access to healthy, nutritious meals. Through these collaborative efforts, the company is not only meeting the immediate needs of its members but also working to create long-term, sustainable solutions.

• Supporting Community Food Banks: WellCare provides financial and logistical support to local food banks, enabling them to expand their reach and distribution capabilities. This ensures that members in need can readily access the nourishment they require.
• Investing in Nutrition Programs: The company has also partnered with community organizations to develop and implement innovative nutrition programs, educating members on the importance of a balanced diet and empowering them to make healthier choices.
• Addressing Root Causes: Beyond immediate food assistance, WellCare is also working to address the underlying causes of food insecurity, such as poverty and lack of access to affordable, nutritious options. By collaborating with policymakers and community leaders, the company is driving systemic change to create a more food-secure future.

By tackling food insecurity head-on, WellCare is not only improving the physical health of its members but also positively impacting their overall well-being. As Shaune notes, "Ensuring our members have access to healthy and nutritious meals is a critical component of our holistic approach to healthcare."

Securing Stable, Safe Housing: A Foundation for Healthier Lives

Another key social determinant of health that WellCare of North Carolina has identified as a priority is housing. Stable, safe, and affordable housing is a fundamental human need, yet far too many individuals and families in the state struggle to secure this basic necessity.

Recognizing the profound impact that housing instability can have on an individual's physical and mental health, WellCare has made a concerted effort to address this challenge through strategic partnerships and innovative initiatives.

• Collaborating with Housing Authorities: WellCare has forged partnerships with local housing authorities, working together to identify and address the housing needs of their members. This collaborative approach ensures that members have access to safe, stable, and affordable housing options.
• Supporting Nonprofit Housing Initiatives: In addition to working with housing authorities, WellCare also collaborates with nonprofit organizations that specialize in providing housing assistance and support services. By leveraging these partnerships, the company is able to connect members with the resources and support they need to secure and maintain stable housing.
• Addressing Homelessness: For members who are experiencing homelessness, WellCare has implemented specialized programs to provide comprehensive support, including access to temporary shelter, case management services, and referrals to long-term housing solutions.

By prioritizing housing stability, WellCare is not only improving the physical living conditions of its members but also positively impacting their overall health and well-being. As Shaune explains, "Stable, safe housing is a fundamental building block for healthier lives. By collaborating with housing authorities and nonprofits, we are working to ensure our members have access to this critical resource."

Enhancing Transportation Access: Bridging the Gap to Better Health

In addition to food insecurity and housing instability, another social determinant of health that WellCare of North Carolina has identified as a key focus area is transportation. Reliable access to transportation is essential for individuals to attend medical appointments, fill prescriptions, and access other essential services – all of which are crucial for maintaining good health.

To address this challenge, WellCare has forged partnerships with local transit providers and ride-sharing programs, ensuring that their members have the support they need to overcome transportation barriers.

• Collaborating with Local Transit Providers: WellCare has established partnerships with local public transportation systems, enabling members to access free or discounted rides to medical appointments, pharmacies, and other essential destinations.
• Leveraging Ride-Sharing Programs: For members who live in areas with limited public transportation options, WellCare has partnered with ride-sharing services to provide subsidized transportation assistance, ensuring they can access the care and services they need.
• Addressing Unique Transportation Needs: WellCare also recognizes that some members may have specialized transportation requirements, such as wheelchair-accessible vehicles or door-to-door assistance. The company has worked to develop tailored transportation solutions to meet these unique needs, further enhancing access to care.

By addressing transportation barriers, WellCare is not only improving access to medical care but also enabling members to engage in other essential activities, such as grocery shopping, social engagements, and community participation. As Shaune emphasizes, "Enhancing transportation services is a critical component of our holistic approach to healthcare, ensuring our members can access the resources and support they need to live healthier, more fulfilling lives."

A Holistic Approach to Healthcare: Empowering Healthier Lives

At the heart of WellCare of North Carolina's community engagement efforts is a deep-rooted belief that true well-being encompasses all aspects of an individual's life. By addressing the social determinants of health – from food insecurity and housing instability to transportation barriers – the company is taking a comprehensive, holistic approach to healthcare that goes far beyond traditional medical interventions.

"At WellCare, we believe in a holistic approach to health care, recognizing that true well-being encompasses all aspects of life," Shaune explains. "Through robust community engagement, health promotion, and innovative partnerships, we are striving to close gaps in health care access and improve health care quality for the communities we serve."

By actively collaborating with local organizations, community leaders, and policymakers, WellCare is not only meeting the immediate needs of its members but also working to drive systemic change and create a more equitable, accessible, and supportive healthcare landscape.

As Shaune eloquently states, "Our current strategy focuses on actively partnering with local organizations to address the social determinants of health, ensuring our members have access to the resources and support they need to live healthier, more fulfilling lives. We are committed to empowering healthier lives within the communities we serve, and we believe that addressing these critical social factors is essential to achieving that goal."

Conclusion: Transforming Healthcare, Empowering Communities

In the ever-evolving world of healthcare, WellCare of North Carolina is leading the charge in redefining what it means to provide comprehensive, high-quality care. By recognizing the profound impact of social determinants of health and taking a holistic, community-driven approach, the company is not only improving the lives of its members but also paving the way for a more equitable and accessible healthcare system.

Through its innovative partnerships, targeted initiatives, and unwavering commitment to addressing the social, economic, and environmental factors that shape health, WellCare is empowering healthier lives and transforming the very fabric of the communities it serves. As Shaune Lanceit and her team continue to push the boundaries of what healthcare can and should be, the future looks brighter than ever for those seeking to unlock the full potential of well-being.