Mike's Journey to Better Health with WellCare of North Carolina

Introduction to Mike's Journey

Mike Curley, a resident of Waynesville, North Carolina, experienced a life-changing journey with WellCare of North Carolina (WellCare). His story highlights the profound impact of dedicated care and support on an individual's health and well-being.

A Sudden Health Crisis

In August of last year, Mike faced a severe health crisis. He was hospitalized with a critically high blood sugar level over 500 and blood saturation below 80. The situation was dire, and the medical team was uncertain about the next steps. Mike's daughter had to call an ambulance, leading to his hospitalization.

Unexpected Help from WellCare

Following his discharge, Mike received an unexpected call from Amy Alford, a registered nurse and Care Manager with WellCare. Initially skeptical about the effectiveness of remote care, Mike soon found reassurance in Amy's dedication and expertise. 

Timely Insulin Assistance

A particularly notable instance of Amy's support occurred when Mike ran out of insulin. Having recently moved from Charlotte to Waynesville, Mike struggled to access his medication. Amy, a diabetic herself for 20 years, understood the urgency. She ensured that Mike received his insulin promptly, arranging for its availability at CVS within 10 minutes of their call.

Comprehensive Support 

Amy's assistance extended beyond insulin provision. She helped Mike obtain diabetic shoes, eyeglasses, and dental care. Her holistic approach reflects the comprehensive services offered by WellCare and her personal commitment to patient well-being.

Amy's Philosophy of Care

Amy's care philosophy emphasizes support through both direct assistance and remote guidance. Her professional and personal dedication to helping others is evident in her actions and interactions with patients like Mike.

Mike's Renewed Health and Well-Being

Since receiving support from Amy and WellCare, Mike's life has significantly improved. He sleeps better, feels better, and is more mobile. These positive changes underscore the effectiveness of the care provided by WellCare.