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Notice of Non-Discrimination

WellCare of North Carolina complies with applicable federal civil rights laws and does not discriminatebased on race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, genderidentity or expression, or sexual orientation. WellCare of North Carolina does not exclude people or treat them differently because of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation.

WellCare of North Carolina a provides free auxiliary aids and services to people with disabilities tocommunicate effectively with us, such as:

  • Qualified American Sign Language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

WellCare of North Carolina provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, call 1-866-799-5318 (TTY/TDD 711).

If you believe that WellCare of North Carolina has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability or sex, you can file a grievance with:

WellCare of North Carolina
Attn: Grievance Department
PO Box 31384
Tampa, FL 33631-3384

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Complaint forms are available at hhs.gov/ocr/office/file/index.html.