Welcome to WellCare
Thank you for being a star member of our provider team.
When partnering with WellCare of North Carolina (WellCare) you get:
- Local market focus – We have dedicated staff to assist you in the communities you serve
- Prompt payments – Submit claims electronically for quicker payment
- Quality improvement programs – We emphasize patient care and closure of care gaps
If you haven’t already, you will soon receive a welcome letter with your Provider ID or Network Identification number. The welcome letter also includes the line(s) of business with which you are contracted and effective date(s).
IMPORTANT: Keep your Provider ID handy. You will need it when registering for our secure Provider Portal and for managing your business with WellCare.
Maximize Your WellCare of North Carolina Experience
WellCare understands that having access to the right tools and resources are important to help you and your staff streamline day-to-day administrative tasks. We've made it easy to find everything you need to onboard with us.
Let's Get Started!
Use these links to register for our secure Provider Portal, set up EFT/ERA, access key resources and learn more about your role as a WellCare provider.
Secure Portal
Use our Secure Provider Portal to check member eligibility and care gaps, submit authorizations and claims, access training and more. You can even live-chat with a WellCare agent for assistance!
Key Resources
Access everything from training materials to helpful documents like the Provider Manual, Quick Reference Guide and more to make the most of your WellCare experience.
EFT/ERA
Get paid fast! WellCare offers electronic funds transfer (EFT) and electronic remittance advice (ERA) services at no charge in partnership with PaySpan Health, our automated clearinghouse.
Your Role
As a participating provider, you'll need to understand your responsibilities under WellCare of North Carolina's compliance program to ensure the best possible care for our members.