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WellCare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

Contracting and Provider Relations

For all providers who have moved to the statewide Medicaid fee schedule, view the NC DHHS Behavioral Health (BH) Fee Schedules.

For providers remaining on the legacy WellCare regional rates, view the Legacy WellCare Regional Rates.

For information about evidence based trauma therapy reimbursement, please view the Enhanced Rates for Trauma Assessments and Treatment Services Document (PDF).

Contact Us
Providers interested in contracting with WellCare of North Carolina:
Email: ProsProvNC@Wellcare.com
Phone: 1-813-865-6503
Fax: 1-855-599-3814

For any Provider related issues:
Email: NCProviderRelations@Wellcare.com
Phone: 1-984-867-8637
Fax: 1-813-283-3045