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WellCare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

Telemedicine

Positive for COVID-19?

Get COVID-19 treatment quickly with a free telemedicine appointment without leaving home. You have to start taking treatment within 5 days after your symptoms begin – seek treatment early!

A telemedicine provider can:

  • Recommend if you need treatment
  • Send a prescription for antiviral pills to your local pharmacy or mailing address

Make a telemedicine appointment if you are COVID-19 positive and: 

  • 12 or older
  • Experiencing mild-to-moderate symptoms
  • At high risk for severe illness

Health Insurance and ID are NOT required.

How do I make an appointment?

Visit StarMed.Care/nc or call 704-941-6000 between 9 a.m. and 7 p.m. to schedule a phone or video telemedicine visit.

Services and support are available in more than 200 languages, including English, Spanish, Arabic, Chinese, French, Vietnamese, Korean and Russian.

Did you know the COVID-19 vaccine is available for children 6 months old and older?

The safe and effective COVID-19 vaccine is recommended for protecting your kids and everyone they come in contact with. Visit Covid19.ncdhhs.gov/vaccines/kids to learn more about how the COVID-19 vaccine can protect those who matter to you most.